Effective August 24, 2026
This policy explains how refunds, cancellations, trials, and renewals work for DailyNest. The process depends on where you purchased your subscription.
DailyNest may offer a promotional free trial when one is clearly displayed before you subscribe. The trial length, eligible plan, price after the trial, and renewal interval shown at checkout control that purchase. Unless you cancel before the trial ends, the subscription automatically renews at the displayed price and billing interval.
For subscriptions purchased directly on the DailyNest website and processed by our web payment provider, you may request a refund within fourteen (14) days of your first paid subscription charge on an account. Renewal charges are generally non-refundable except where required by law or where we determine that a billing error occurred.
To request a web-purchase refund, email billing@joindailynest.com with the account email and charge date. Approved refunds are returned to the original payment method. Processing time is determined by the payment network and financial institution.
Purchases made through Apple are billed and refunded by Apple under Apple's applicable terms and refund process. DailyNest cannot directly issue a refund for an App Store transaction. You can manage or cancel an Apple subscription through your Apple account subscription settings.
Purchases made through Google Play are billed through Google Play and are subject to Google Play's applicable cancellation and refund rules. You can manage or cancel a Google Play subscription through your Google Play subscription settings. Where Google requires the developer to process a request, DailyNest will follow the applicable Google Play process and law.
You may cancel at any time. Cancellation stops future renewals and does not delete your DailyNest account. Unless the purchasing platform states otherwise, you keep paid access through the end of the current billing period. Web subscribers can manage billing from the subscription page. Native-app subscribers should manage the subscription through the store used for the purchase.
Canceling a subscription does not delete your account or data. You can permanently delete your account from Settings in the app. Instructions and an external deletion-request path are also available at joindailynest.com/delete-account. If you have an active store subscription, deleting your DailyNest account does not by itself cancel billing managed by Apple or Google; cancel that subscription with the store as well.
If you believe you were charged incorrectly or more than once, contact us promptly. We will investigate web charges we control and will help identify the correct Apple or Google support path for store-managed charges.
Billing support: billing@joindailynest.com
See also: Terms of Service · Privacy Policy